LG air conditioners are not your average cooling unit. There are several smart connections that enable the units to work better. So, learn how to connect an LG air conditioner from this article.
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How to Connect an LG Air Conditioner to Alexa
Android Device
If you are using an Android device, the following are steps to connect your LG air conditioner to Alexa:
Go to the Google Play Store and search for the LG Smart ThinQ app. Select, download and install the app when you find it; it may go faster if you use a WiFi connection instead of a cellular connection.
Next, open the app and follow the instructions to allow permissions and prompts. Allow the app to access the location of your device. Now, register by creating an account in the app if you do not already have one. But if you do, sign in and add your LG air conditioner type to the app.
Note: You must create a new account to work with the app. Other LG accounts you may have will not work with the app.
To add your air conditioner to the app, go to the top of the page and touch the + sign. It will show the available WiFi networks you can connect to, so switch the mobile data off if it is in use. The next page will have a list of products; choose Air Conditioner and select the type you own: portable, window, split.
Go to your air conditioner and activate the WiFi. You can either press the button directly on the unit or use the remote control. When it connects to WiFi and becomes active, turn on Alexa on your device. The light on it will go from blue to orange. Alexa should greet you when the light is orange. Next, follow the instructions on the ThinQ app to connect Alexa to your WiFi. The next step is to link the app and Alexa.
To do this, open the Alexa app and choose Skills from the menu. From there, search for LG ThinQ and pick the ThinQ skill to enable. There are two types – basic and complete. You can choose one or the other, or both since they support air conditioners. Click on Enable and sign in to your account.
The next step is to discover devices. Open the Alexa app and choose Basic from its menu. When it opens, you will see Devices. Open it and choose Add Devices; from there, you can add the air conditioner. You can also use voice prompts to control Alexa and achieve the same results.
iOs Device
If you are using an iOs device, follow the same steps to download the Smart ThinQ app and register your air conditioner. Register by creating a new LG ThinQ app if you do not have one and sign in to the account. When you sign in, agree to terms and conditions, and click the + tab at the top of the page.
Select Air Conditioner from the list of appliances and indicate whether or not the unit has the LG ThinQ logo. It does not apply to every product, hence the question. Next, follow the app’s prompts until you get to where you activate the WiFi on the unit. Click on Verify Connection when you complete the process.
To set up Alexa, follow the same steps as the Android process and when Alexa greets you, follow the prompts in the LG app to connect Alexa to the Wifi network. Next, connect Alexa to the air conditioner; open Alexa and choose a skill to enable – basic or complete. After that, click on Enable and sign in to your LG account.
The next step is to discover devices. Open the Alexa app and choose Basic from its menu. When it opens, you will see Devices. Open it and choose Add Devices; from there, you can add the air conditioner. You can also use voice prompts to control Alexa and achieve the same results.
If you are using Amazon Alexa, you can employ Amazon Echo to find your device instead of using the Alexa app. It uses voice commands to work so after discovering your device with voice prompts, control your air conditioner with your voice.
How to Connect an LG Air Conditioner to Google Home
Android Device
If you are using an Android device, the following are steps to connect your LG air conditioner to Google Home:
Go to the Google Play Store and search for the LG Smart ThinQ app. Select, download and install the app when you find it; it may go faster if you use a WiFi connection instead of a cellular connection. Also, download the Google Home app from the Play Store.
Next, open the app and follow the instructions to allow permissions and prompts. Allow the app to access the location of your device. Now, register by creating an account in the app if you do not already have one. But if you do, sign in and add your LG air conditioner type to the app.
To add your air conditioner to the app, go to the top of the page and touch the + sign. It will show the available WiFi networks you can connect to, so switch the mobile data off if it is in use. The next page will have a list of products; choose Air Conditioner and select the type you own: portable, window, split.
Now, check to see if your AC has a Tag On logo. If it does, you can use the tag On feature; ensure you select Location Guide on the mobile app. Also, confirm whether or not the air conditioner has the SmartThinQ and SmartDiagnosis logos. The same applies to the touchscreen logo.
The next step is to follow the instructions on the LG app and activate the WiFi on the air conditioner. Depending on the model, you can use the remote control or operate the button on the AC cabinet. When the air conditioner is registered, it is time to download the Google Home app, install it, and set it up on your phone.
Your WiFi may disconnect while you are setting the app up and it may take some time, but you will eventually link the LG ThinQ app and the Google Home app for it to work on your air conditioner. If you get stuck at any point, contact the Google Help center for assistance.
You can use Direct action or Conversation action to link both accounts in Google Home and LG apps. To use Google Home to link Direct action, open the app, look to the top left corner, and choose Menu. choose Home Control and at this point, Google Home will switch automatically to Google Assistant.
Go to the bottom of the page, at the right-hand corner, and select + to add your devices. Choose LG ThinQ, sign in to your account, and complete the process.
To link Conversation action with Google Home, say to the app, ‘Ok Google, talk to LG.’ Next, open the app and choose Link LG under the Discover tab. Sign in using your LG account and complete the process.
iOs Device
For an iOs device, follow the same instructions as an Android device to download the LG ThinQ and Google Home apps from the Apple App Store. Register by creating an account and sign in when you are done. Click the + tab at the top right corner of the page to add your air conditioner after signing in.
After selecting your air conditioner, follow the instructions on the app to activate the WiFi on the unit. Verify the connection and set up the Google Home app. It must connect with the LG ThinQ app and Google Assistant.
The Direct action and Conversation action process for Android also applies here. Therefore, follow the steps for Direct action if that is your choice or the steps for Conversation action, which uses voice commands.
You can also use Google Assistant to link Conversation action or Direct action. Open the Google Assistant app and click Assistant Directory at the top of the page, to the right. Under Explore, look for LG and choose the action you want; choose LG ThinQ for Direct action and LG for Conversation action. Click Link, sign in using your LG account, and complete the process.
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How to Reset an LG Air Conditioner [Quick Guide]
How to Open an LG Air Conditioner [Detailed Guide]
How to Install an LG Air Conditioner [Detailed Guide]
How to Connect Remote to an LG Air Conditioner
The remote control of an LG air conditioner comes already connected to work with the unit. You do not need to connect it manually as long as there are functional batteries in the remote. This article explains how to set the remote up and start using it to control the air conditioner.
How to Connect an LG Air Conditioner to WiFi
Connecting your LG smart air conditioner to your home WiFi is pretty straightforward as long as you have a strong connection. You must have the Smart ThinQ app downloaded and installed on your phone before attempting to make the connection. Once you have the app, connect the appliance to the WiFi network in easy steps, as this article explains.
How to Connect an LG Air Conditioner to Phone
Whether or not you are using an iPhone or an Android device, you will need to download and install the LG ThinQ app. It is the app that connects your LG air conditioner to your phone. When you download and install the app, create an account in the app if you do not have one. Then, sign in and set it up.
To add your air conditioner to the app, go to the top of the page and touch the + sign. It will show the available WiFi networks you can connect to, so switch the mobile data off if it is in use. The next page will have a list of products; choose Air Conditioner and select the type you own: portable, window, split.
Go to your air conditioner and activate the WiFi. You can either press the button directly on the unit or use the remote control. When it connects to WiFi and becomes active, you will see the appliance on your phone. That way, you have set the WiFi up. From the phone, you can choose to connect the air conditioner to Google Home or Alexa. You can also control the unit’s features and functions from your phone.
LG Air Conditioner Not Connecting to WiFi – What to Do
If you find that your LG smart air conditioner is not connecting to WiFi, disconnect the unit from electric power. After about thirty seconds, reconnect the unit to electric power and follow the instructions on your screen to connect to WiFi again.
Ensure the router is working and is set to WiFi mode. Also, check the network settings on your phone to ensure it is set to WiFi. If it is set to mobile data, you cannot make the connection. Try switching to Airplane mode with the WiFi still on, and try connecting again.
If that does not work, check your Android version. 9.0 Pie has restrictions on giving access. So, if this applies to you, delete the ThinQ app currently on your phone, download it again from the Google Play Store, and install it. Then, go to Permissions and set them to allow access. After that, try connecting to WiFi.
Check the password and ensure it is correct and strong. Weak passwords leave you open to cyberattacks. Also, ensure the WiFi antenna is on; otherwise, you cannot make the connection. 5G network may not work yet, so that may be the cause of the restriction you are experiencing.
The problem may also stem from low bandwidth. When there are too many devices using the same router or many routers working on the same channel, you will encounter a connection problem. If you are too far from the router or there are obstructions in the way, the connection will not work.
So, check your password to ensure it is strong and correct. Try opening a website or internet app installed on your phone. That will tell you whether or not the network is weak.
LG Air Conditioner WiFi Disconnected
If you successfully connect your air conditioner to Wifi and it disconnects or goes offline at some point, check the router to ensure it is still on and working. Also, check your phone’s WiFi connection; it may be switched off or disconnected. You may also check the signal strength and ensure nothing is in the way as an obstruction.
If nothing else seems to work, and you cannot connect to WiFi or you get disconnected, run diagnostics on the air conditioner or contact LG Support for further assistance.
Recap
You can always fix issues with an LG air conditioner, including WiFi connection issues. This article on how to connect an LG air conditioner is a comprehensive guide on making necessary connections in simple steps.
Typically, you should be able to connect your AC to Alexa, Google Assistant, Google Home, and WiFi yourself. However, if you encounter difficulties, it is best to contact LG and request service or further assistance. This step is especially necessary if you have an active warranty on the unit.
